Frequently Asked Questions

Our units are rented on a month-to-month basis which allows customers flexibility to rent for whatever time period is needed. Customers with long term needs may prepay on a yearly basis (12 months).

Empire Self Storage wants to make your storage experience as convenient as possible, including paying your bill. We offer Auto-pay at both locations.

Our units are rented on a month-to-month basis which allows customers flexibility to rent for whatever time period is needed. Customers with long-term needs may prepay on a yearly basis (12 months).

Empire Self Storage works hard to provide a value to our customers with competitive pricing and by maintaining clean, safe, and secure facility. Please keep in mind that from time to time, we find it necessary to make adjustments to our customers’ rental rates in order to keep up with the rising costs associated with providing excellent service and a clean, secure facility.

You will need a valid drivers license. You are required to provide your own lock for your storage unit. If you forget to bring a lock, they are available for purchase at our storage facility.

If the unit size you want/need is available at our facility, then yes you can move into another unit. Our facility manager will be able to assist you in that transition.

Your monthly rent is due on the same day each month (the anniversary date of the rental). Empire Self Storage provides a five day grace period before charging a late fee on the 6th day past a payment due date. For further details, please refer to your lease or contact your storage facility.